Companies

Salesforce acquires AI customer service platform Fin for $3.6 billion

First source report 15 Jun 2026Latest development 15 Jun 20261 source link

Salesforce has acquired AI customer service platform Fin for $3.6 billion, according to TechCrunch. Salesforce says it plans to use Fin's team and technology to strengthen Agentforce, its enterprise platform for building custom AI agents that automate business tasks.

How this story developed

2026-06-15
Salesforce acquires AI customer service platform Fin for $3.6BTechCrunch